While it’s impossible to fit every player into a neat, tidy archetype, we recognize that we could be providing a better experience to one broad category of raider: social groups comprised predominantly of friends and family, and smaller guilds that do their best to include as many members in their Raid outings possible.

During the Wrath of the Lich King expansion, the 10-player Normal difficulty served these groups of players pretty well, but the unification of 10-player and 25-player into a single difficulty effectively eliminated that niche. While Raid Finder mode is extremely accessible, it doesn’t provide smaller groups with a tight-knit social experience while progressing through the content. In Patch 5.4, we’re planning to introduce a new mode of raiding that allows us to deliver the sort of experience that we think these players are looking for.

To fill this void, we’re in the process of developing a new Flexible Raid system, which includes a new difficulty that sits between Raid Finder and Normal difficulty, while still allowing friends, family, or pick-up groups to play together. This difficulty will be available for premade groups of 10–25 players, including any number in between. That means whether you have 11, 14, or 23 friends available for a Raid, they’ll all be able to participate.

The Flexible Raid system is designed so that the challenge level will scale depending on how many players you have in the Raid. So if you switch between 14 players one week and 22 the next, the difficulty will adjust automatically. Keep in mind that unlike Raid Finder, no matchmaking is available, so you’ll need to make sure you invite people to attend—but if some can’t make it, it’s not the end of the world (or the Raid). You’ll also still be able to invite Real ID or Battle.net friends cross-realm. Who you choose to bring and what Item Level gear they’ll need to join your merry band is up to you, too—there’s no Item Level requirement for this Raid difficulty.

A new Raid difficulty also means a new Item Level. Flexible mode will award loot with an Item Level that falls between Raid Finder and Normal quality, and will use the Raid Finder’s “per person” loot system, specialization choices, and bonus rolls, so you won’t need to worry about bringing the “wrong” person and having them win that piece of gear you’ve long been waiting for.

We plan to unlock the Flexible Raid difficulty in wings, similar to Raid Finder, but on an accelerated timetable. This new difficulty also has a separate Raid lockout from Raid Finder and Normal difficulty, allowing you to take part in all three if you so desire. You’ll also be able to complete portions of your “Glory of the Orgrimmar Raider” raid meta- achievement in Flexible mode as well as in Normal or Heroic to earn cosmetic rewards such as an epic mount. This will allow Raid groups the opportunity to switch off nights between raids to complete achievements. Finally, taking part in Flexible, Normal, or Heroic difficulty will provide access to additional rewards that won’t be available in Raid Finder.

As with any in-development feature, we’re continuing to refine how the Flexible Raid system will work, and we look forward to hearing your constructive feedback from your experiences on the Public Test Realm when the new system goes live.

Currently, we expect to release World of Warcraft Patch 5.3: Escalation next week on Tuesday, May 21!

Now that the patch is on the horizon, we’ve narrowed down some of the key things you might want to know before the big day. If you want to find out more about everything that’s coming, you can check out the latestPublic Test Realm patch notes, or even download and play on the PTR itself.

Be Prepared
Hold on to some of those currencies you’ve been earning over the course of patch 5.2. The gear-upgrading Void Binders are returning in patch 5.3, but it will be cheaper to upgrade items using Valor and Justice Points. Upgradeable PvP items from Season 12 will be eligible for upgrade once again at their original costs. In addition, Heirloom items will be cheaper to upgrade, whether you’re using Justice Points, Honor Points, or Darkmoon Faire tickets. We’re also speeding up the leveling process from 85 to 90. Here are the details:

• The experience required to level from 85 to 90 will be reduced by 33%. Time to dust off those alts!
• The Void Binders are coming back!
  • Items upgraded with Valor will now cost 250 Valor Points to upgrade per 4 Item Levels, for a total of 500 Valor for 8 Item Levels per item. This applies retroactively to all items that can be upgraded using Valor.
  • Items upgraded with Justice will now cost 750 Justice Points to upgrade for 8 Item Levels. They can only be upgraded once, for a total of 750 Justice and 8 Item Levels per item. This applies retroactively to all items that can be upgraded using Justice.
  • Malevolent Gladiator’s Conquest (Season 12) items that have upgrades available will still be upgradable at their original Conquest Point costs (750 Conquest Points per 4 Item Levels, with two upgrades possible).
  • Dreadful Gladiator’s Honor (Season 12) items that have upgrades available will still be upgradable at their original costs (one upgrade at a cost of 750 1500 Honor Points for 8 Item Levels).
  • No other PvP items will be able to be upgraded.
• The amount of Justice, Honor, and Darkmoon Faire tickets needed to upgrade Heirloom items will be reduced by 60%.

Item Level Requirements
Are you ready to face the Raid Finder, Heroic dungeons, and new Heroic Scenarios? Make sure that you’re geared up to dive right in:

• Heroic Scenarios require an average Item Level of 480; unlike normal Scenarios, you’ll need a pre-made party to enter.
• An average Item Level of 435 is required for Heroic dungeons.
• An average Item Level of 460 is required for the Raid Finder version of Mogu’shan Vaults.
• An average item level of 470 is required for Raid Finder versions of Heart of Fear and Terrace of Endless Spring.
• An average Item Level of 480 is required for the Raid Finder version of Throne of Thunder.

Lesser Charms of Good Fortune
We’re adding more ways to acquire Lesser Charms of Good Fortune in patch 5.3. In addition to the changes that took effect in patch 5.2, which reduced the number of Lesser Charms of Good Fortune required to purchase three Mogu Runes of Fate from 90 to 50 and allowed players to earn Lesser Charms from Pet Battles, these new sources of Lesser Charms will be available in patch 5.3:

• Outdoor world creatures level 90 and above now have a chance to drop Lesser Charms of Good Fortune.
• Rare spawns in Pandaria (except Zandalari Warscouts and Zandalari Warbringers) and bosses encountered as part of the Battlefield: Barrens quest event in Kalimdor will drop Lesser Charms of Good Fortune.

PvP Season Update 
PvP Season 13 is still in full swing. We discussed many of the changes coming to PvP gear in our PvP Gear in 5.2 and Preparing for PvP in Patch 5.3 blogs, and the changes below are explained in greater detail there. As a reminder, the 7,250 Conquest Point requirement to purchase non-elite Conquest Point weapons is being removed with patch 5.3.

A number of significant changes are coming to PvP and PvP gear:

• All characters now have a base Resilience of 65%.
• Battle Fatigue now reduces the effectiveness of healing and absorb spells and abilities by 45% (was 30%).
• PvP Power bonus to healing is now based on class and specialization.
  • Healing specializations receive a 100% bonus to healing from PvP Power.
  • Damage specializations for Druids, Monks, Paladins, Priests, and Shaman receive a 70% bonus to healing from PvP Power.
  • All other specializations and classes (including tanking) receive a 40% bonus to healing from PvP Power.

Patching Smoothly
It’s easy to make sure that you’re ready to play when the realms become available on patch day. If you haven’t played in a while, one of the simplest things you can do is open the World of Warcraft launcher and allow the updater to download the latest available game files. If you use user interface add-ons, make sure you have the latest versions and that they’re updated and ready to go for the new patch. This is also a good time to update your video card’s drivers.

If you experience any patching issues, there’s a technical support forum thread all about patching that could help. You can also follow @BlizzardCS on Twitter for the latest support-related news.

Getting Additional Account Help
If you’re having an issue with your account, a number of resources are available to you. If other players are experiencing a similar issue, they may have already posted about it on the Customer Support forum locatedhere, so that can sometimes be a good first stop. If you need more information or direct assistance, theBattle.net Support site will allow you to search through available solutions, submit a support ticket, or contact customer support directly.

A compilation of resources and information can also be found on the Customer Support forum, including information on in-game support, reporting bugs and cheats, submitting suggestions, reporting forum violations, and sharing forum feedback.

Good luck, and we’ll see you in Azeroth!